Using two-factor authentication requires you to download an application to your mobile device. You will use this app each time you log in to the SimSpace Portal. Additionally, the 6-digit code generated by the authenticator is time sensitive, and will expire after 30 seconds. After 30 seconds, a new code will be generated and will be used to access the Portal.
Download one of these apps:
For iOS, Android, and Blackberry devices: Google Authenticator
For iOS and Android devices: Duo Mobile
For Windows phones: Microsoft Authenticator
Step-by-Step Guide - Setting up the authenticator
- Navigate to portal.simspace.com. Enter your username and password, and you will be redirected to the two-factor authenticator page.
- On your mobile authenticator application, click the "+" or "add" in the top-right corner and select "Scan Barcode." Hold your camera up to the QR code, and a 6-digit code will be generated by the phone app.
Alternatively, you may receive a 6-digit code by manually entering your account name, and the key provided in step 3 of the 2FA Required setup.
- Enter the 6-digit code generated by the phone app in the text box and click Enable. This will configure your 2FA and then you will be redirected into the Portal.
Next you will be redirected to the login page. Enter your username and password, followed by the 6-digit code, and you will successfully be logged into the Portal.